01 Sales
One more selling point
"Lost & Found included" appears in the product description, the listing and on the packaging — a feature the competition doesn't have on the shelf.
SilentLink Business · OEM
What differentiates today is expected tomorrow.
Lost & Found is becoming standard. With OEM integration you extend your product line with a digital contact function straight from the factory — entirely in your brand, with the platform behind it run by us. A feature your customers pass on.
- from €0.49
- per unit, one-time
- 0 €
- monthly fee, setup & contract
- 2 min
- activation for your customers, no app
- factory-fitted
- QR printed on or NFC integrated
Why integrate
Three effects. One feature.
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02 Pricing
Premium, justified
A smart feature supports the higher price — with a one-time fee per unit and no ongoing costs, the math is rarely tight.
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03 Loyalty
The moment that stays
Every successful return is a brand experience no ad budget can buy: your product came back — because of you.
The integration
Four ways into your product — none disrupts your line.
Printed in the label, stamped into the tag, lasered into the housing or worked in as an NFC tag: the contact function fits where your product can accommodate it — no new tooling, no rebuilding your production.
You give us quantities and preferred format, we deliver codes or tags batch by batch — ready to install and entirely in your branding.
How it works
Integrated. Activated. Brought back.
No software, no IT project — you integrate the codes, we run the platform.
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Step 01
Integrated at the factory.
You print QR codes yourself (zero hardware cost) or we supply NFC tags from about €0.30 per piece — worked into the label, tag or housing, entirely in your branding.
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Step 02
Activated by the customer.
Scan the QR, enter an email, done — two minutes, no app. The activation page carries your brand, not ours.
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Step 03
Connected in the event of loss.
The finder scans, your customer is reached instantly — routed anonymously, with the found location and a direct reply channel. The product comes home, and the story belongs to your brand.
Platform: servers in DE & EU · 99.5 % uptime · GDPR-compliant
Build it yourself or integrate?
The feature belongs in your product — not on your development team.
There is more behind a dependable contact function than it lets on: a platform that connects strangers safely, delivers messages by WhatsApp, SMS and email, speaks to finders in six languages, catches misuse and gets data protection right — reliably, every single day, for years. That is a product in its own right. And it isn't your core business.
With OEM integration you get exactly that platform, finished: from €0.49 per unit, ready to go in weeks, under your brand. You stay with your product — we stay with ours.
- No software, no maintenance — you only integrate codes or NFC tags
- No operational responsibility: platform, availability and data protection are on us
- Ready to go in weeks instead of quarters
- No lock-in: no monthly fee, no term contract — you decide per batch
Transparently calculated
What it costs.
A one-time fee per unit, no ongoing costs — this is how the contact function calculates:
- QR variant
- Print codes yourself: hardware 0,00 € · platform from €0.49 per unit (one-time) → from €0.49 per unit
- NFC variant
- Tags supplied: hardware from approx. €0.30 · platform from €0.49 per unit → from approx. €0.79 per unit
- Ongoing costs
- None — no monthly fee, no setup, no contract
- Minimum order
- From 100 units — one batch, one line or one season is enough
- Volume tiers
- The unit price drops with volume — tiers on request
What it's built for
Products that can get lost.
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01 Travel luggage
Suitcases & backpacks
The black suitcase looks like a thousand others — with your contact function it still finds its way home. Instead of a lost-and-found lottery: a scan at the baggage belt.
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02 Mobility
E-bikes & bicycles
Parked, lent out, mixed up: a contact function on the frame turns a found item into a return — and your bike into a smart product.
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03 Premium
Bags & accessories
The quiet concierge inside your product: discreetly integrated, invisible in everyday use — priceless in the decisive moment.
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04 Your industry
Your product line?
The rule of thumb is simple: if your customers can lose it, lend it or mix it up, the conversation is worth it.
For your customers
This is how the feature feels: invisible until it counts.
Your customers notice nothing of the platform — until the day they need it.
Finder
Scans · sees your brand
SilentLink
Routes anonymously
Your customer
Notified instantly
- Activation
- 2 minutes — scan the QR, enter an email, done
- Reachability
- Worldwide, around the clock — any smartphone
- Privacy
- Anonymous routing — contact details stay protected, GDPR-compliant
- Found location
- The finder can share the location
- Branding
- Activation and finder page entirely in your brand
- Operation
- Servers in DE & EU · 99.5 % uptime · redundant systems
The path to a pilot
From the first conversation to the rollout decision.
No master agreement as an entry hurdle: you test with one batch and then take your time deciding on the rollout.
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Step 01
Inquiry.
You name the product, quantity and preferred format — informal is fine. Reply on business days within 24 hours, with an honest assessment of whether the case is worth it.
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Step 02
Format & sample.
We recommend the integration route — label, tag, engraving or NFC — and you receive a hands-on sample with your branding.
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Step 03
Pilot batch.
From 100 units, paid per unit only: one line, one season or one region. You see how the function fits into production, packaging and sales.
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Step 04
Rollout.
If the pilot convinces you, you scale to the product line — at volume terms, with data processing and support paths settled in a master agreement.
Pilot from 100 units · no monthly fee · roll out when it fits
Our answers
Frequently asked questions about OEM integration.
Do we have to integrate software?
No. You only apply the code or NFC tag to your product — the platform behind it, from activation to routing, is ours to run. Nothing arrives that your team would have to roll out or maintain.
QR or NFC — which is better?
QR is ready to go immediately and costs no hardware — the codes simply run along in your existing print. NFC feels more premium and survives any surface: you encode the tags yourself, or we deliver them ready-encoded — from about €0.30 per piece. The obvious path: start with QR and add NFC in the premium line.
How does a pilot project work?
You start with a small batch from 100 units and pay per integrated unit only — no monthly fee, no setup. The pilot shows how the function fits into production, packaging and sales — after that you decide on the rollout.
Why not just include a Bluetooth tracker?
A tracker locates for the owner — it doesn't enable the finder to act. On top of that come unit costs in the double-digit euro range, battery changes and platform lock-in. QR/NFC costs cents, works with any smartphone worldwide and needs neither battery nor app. By the way, the two aren't mutually exclusive — the contact function is the base that every unit gets.
Who handles questions from our end customers?
Everything around the platform is supported by us: your customers activate on their own in two minutes, and for questions about the contact function our support steps in — your team doesn't have to build anything for it. Availability, support paths and responsibilities are clearly settled in the master agreement.
Who owns the customer data?
Your customers' contact details are stored GDPR-compliantly on servers in Germany and the EU and are used solely for routing — they're not passed on to third parties. Details are settled in the data processing agreement within the master agreement.
Can we start with a small series?
Yes — from just 100 units. One product line, one season or one region is enough to start; after that you can expand batch by batch whenever you like.
Solutions & industries
OEM for your product line.
Use cases and product categories in detail — plus the Lost & Found calculator in the solutions overview.
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01 Use case
Lost & Found function for products
The finder scans, your customer is reached anonymously.
View
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02 Use case
NFC / QR contact function from the factory
Integrated as a feature — we run the platform.
View
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03 Industry
For suitcases & luggage
The lost-and-found lottery turns into a return.
View
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04 Industry
For e-bikes & bicycles
A return in the event of loss, a feature at the point of sale.
View
The platform in action
Proven before it sits in your product.
The infrastructure you integrate at the factory is in daily use with end customers. Here's what the users say:
4,9
out of 5 · 109 reviews
5 92 %
4 8 %
3 0 %
2 0 %
1 0 %
OEM Integration
Make your product unlosable.
Pilot in weeks instead of quarters: from 100 units, paid per unit, no ongoing costs. Two fields are enough to get started.
Your contact
AS
You speak directly with us — the people who built the system, not with a reseller.
- Reply within 24 h on business days
- Free & no obligation
- Software made in Germany · Servers in DE & EU · GDPR-compliant
Prefer to write? Briefly outline your project — reply within 24 hours on business days.
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