Ships from Germany · 1–2 business days

SilentLink

Quick start · Activation

One scan. One code. Done.

Good to have you here. Grab your activation card — two minutes and you're reachable. It all happens in the browser.

Your activation card · tap to flip

  • Duration ≈ 02:00 min
  • Once per ID
  • No app
  • Sign up as you go — Google works too

Step by step

Three steps to your first message.

The same flow as on your card — plus everything worth knowing along the way.

  1. Step 01

    Scan your ID for the first time.

    First scan · starts the setup ≈ 00:30 min

    Point your camera, tap the link — that's all it takes. The first scan opens the setup in your browser; the rest explains itself.

    Good to know
    • Any camera app works — nothing to install
    • Activate before or after attaching it — whatever suits you

    Check first, then activate

    You can return unactivated IDs within 30 days. Not sure about the spot yet? Attach and check it first — you can activate anytime.

  2. Step 02

    Enter the activation code from the card.

    Activation code · 6 digits, one time ≈ 00:30 min

    Your activation card shows your personal 6-digit code. Type it in — it links exactly this ID to you.

    Good to know
    • The code protects your ID from being activated by anyone else
    • Misplaced the card? We'll help: info@silentlink.de
  3. Step 03

    Link your account, choose your channels.

    Channel choice · applies to all your IDs ≈ 01:00 min

    Sign in or register in a moment — Google works too. Then you decide where messages arrive: WhatsApp, SMS or email.

    Good to know
    • Every channel can be switched on or off — just one has to stay active
    • Already have an account? The new ID lands in it automatically
    • Pro tip: scan your ID once yourself — you'll see exactly what a finder sees later

    Privacy

    Every message runs through SilentLink as the go-between — your name, number and address never leave your account.

Works with any smartphone, worldwide.

Activation ≈ 02:00 min · one time · no app

After activation

Your account. Your control.

Activation is the only must-do — everything else is optional and waits in the dashboard for when you need it.

  • 01 Control

    Pause & time windows

    On holiday, when selling or just because: pause or deactivate your ID with one click — from that moment the QR code leads nowhere.

  • 02 Expand

    More IDs, one account

    Every further ID you activate lands in your account automatically. One login, all products — from car to suitcase.

  • 03 Plan

    Starter is already in

    Every activation includes the Starter plan with unlimited email notifications. You choose more only if you want to — today or someday.

FAQ about activation

Quickly cleared up.

Do I need an app?

No — neither you nor the finder. Activation happens in the browser, messages come by WhatsApp, SMS or email. There's nothing to install and nothing to update.

Where's the best place to attach my ID?

DriveID: inside the windscreen, bottom right, next to the emissions sticker. TravelID: on the handle of your suitcase or backpack. PetID: on the collar or harness. KeyID: on the keyring. RescueID: on your wrist or as a pendant — wherever it will be seen at once in an emergency.

I already have a SilentLink account — do I have to create a new one?

No. Scan the new ID, log in, and it appears automatically in your existing account. One login for everything.

I can't find the activation card anymore — what now?

The code belongs to your ID, not the card. Write to us at info@silentlink.de with your order number — we'll reassign the code to you and help with activation.

Can I transfer the ID to someone else later?

Within a Family account, yes — there you can hand an ID over to a family member in a few clicks. Outside your family, no: with activation the ID is permanently assigned to your account and personalized. So: attach and check it first, then activate. You can return unactivated IDs within 30 days.

What does running it cost me?

Nothing, as long as you don't want anything extra: the Starter plan with unlimited email notifications is included forever. You choose Premium and Family at activation or later in your account — with no deadline at all.

Does it work abroad too?

Yes — the QR code works with any smartphone camera, worldwide. The finder page opens in the browser, with no app and no account.

Stuck somewhere?

We won't leave you hanging.

Write to us about which step is stuck — we reply quickly, personally and in plain English.