01 Elevators & doors
Elevator, gate, barrier
The classic with an inspection tag — now with a return channel. Anyone who notices a fault reports it uniquely to the equipment, instead of ignoring it.
Solution · Service Tag with QR
The tag that reports back.
Almost every piece of plant carries a plate today: inspection date, service number, maybe a maintenance stamp. It informs — but it does nothing. The service tag with a QR code turns it into a report point: anyone who notices a fault scans and reports in seconds, structured, to the responsible team. Weatherproof, uniquely assigned to the equipment, no app.
- 1 scan
- from the tag to the report
- 0
- apps · for the person reporting
- IP-rated
- weather- and UV-stable, indoors and out
- from €0.50
- per unit per month
Today's plate
Informs a lot. Reports nothing.
Inspection tag, maintenance sticker, service note: the classic plate is a one-way street. It tells the operator something — but whoever stands in front of it and sees a problem can't give anything back. At best there's a phone number on it, and that's where the familiar friction begins: hold queue, dictating the equipment number, clarifying who's responsible.
The QR service tag reverses the direction. It still carries your information — and becomes the return channel at the same time: one scan, one pre-structured topic, done. The mute sticker becomes a report point.
- Two functions on one plate: inform and report
- Every tag uniquely assigned to one piece of equipment and location
- Your branding — from a neutral plate to a full corporate-identity tag
Where the tag sits
One plate. Many assets.
Wherever an inspection or service plate is fixed today, a report-capable tag can sit.
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02 Building services
Heating, ventilation, services
Equipment rooms and HVAC plant carry the tag on the housing — reports arrive with an asset ID, not as "something's stuck in the basement".
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03 Vending machines
Vending machines & dispensers
Coffee, snack and hygiene dispensers report a defect or an empty restock straight from the unit — before the next customer stands in front of it.
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04 Outdoor sites
Outdoor & public
Weatherproof tags on playground equipment, lighting or bus stops withstand sun, frost and cleaning — and stay scannable.
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05 Fleet
Vehicles & equipment
Damage at handover or on rental is documented uniquely against the vehicle, with photo and timestamp.
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06 Inspection duty
Inspection & maintenance plates
Combine the inspection date and the reporting function on one carrier — one plate fewer, one channel more.
Frequently asked questions
The QR service tag — in brief.
Are the tags weather- and UV-resistant?
Yes. The tags are weatherproof and UV-stable, for indoors and out — they withstand sun, frost and regular cleaning and stay permanently scannable. For heavily stressed surfaces there are more robust variants.
Can we get the tag in our own design?
Yes. From a neutral service tag to a fully branded version in your corporate identity, anything is possible — including your service number, your logo and fixed text fields next to the code.
What happens after the scan?
The scan opens a web page with the topics you've defined for this equipment — no app, no login. The reporter picks a topic, optionally writes two sentences or attaches a photo, and the report flows structured to the responsible mailbox.
What if a tag is damaged or disappears?
Individual tags can be blocked and replaced without touching the rest. Because the code points to a system and not to a fixed target address, the reporting path stays valid even when things change.
Does the QR tag replace the statutory inspection tag?
No — it complements it. Legally required inspection tags stay as they are. The QR service tag adds the reporting channel and can be combined visually with existing plates.
The product behind it
Behind the tag sits ServiceID.
The report-capable tag is the visible side of ServiceID — SilentLink's reporting platform. The same routing infrastructure carries our consumer products every day; you get proven technology, not an idea.
On the product page you'll find deployment scenarios, integration, terms and the honest comparison with hotline, reporting app and sensor technology.
- Topics, mandatory fields and recipients configurable per tag
- Delivery by email into any ticketing system, no interface project
- Analytics: which assets report most often
The platform in the field
Applied and in operation.
The routing behind the tag runs every day in consumer use across the SilentLink product family. Here's what those users say:
4,9
out of 5 · 109 reviews
5 92 %
4 8 %
3 0 %
2 0 %
1 0 %
QR service tag
A sample says more than a data sheet.
Tell us the type of plant and the quantity — you'll get a tag sample in your branding and a concrete quote. Two fields are enough, reply on business days within 24 hours.
Your contact
AS
You speak directly with us — the people who built the system, not a reseller.
- Reply within 24 h on business days
- Free & no obligation
- Software made in Germany · Servers in DE & EU · GDPR-compliant
Prefer to write? Briefly outline your project — reply within 24 hours on business days.
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